The Sutton Staithe Norfolk Broads Boat Recovery Service began its operation in 2016. We have two dedicated tug boats which provide cover across the whole of the Norfolk Broads network.
An annual membership fee of just £120.00 provides you with peace of mind that wherever and whenever you are out and about on the Norfolk Broads you will not be left stranded in the event of your boat breaking down. We cover both the Northern and Southern Rivers.
If possible we will fix the fault at the side of the river. This is often the quickest and safest way to get you back on your travels. Sometimes this is not possible and then we will then recover your boat with one of our tugboats to either a boatyard of your choice (within 10 miles), your home mooring or our own boatyard. No call outs in any one year will entitle you to a 10% discount off the next year's membership.
Membership price includes recovery and the first hour's labour of repair work with any additional labour being subject to a 10% discount off our standard rate and parts will be charged at recommended retail price.
As an addition to the Recovery Membership we offer an 'add on' prop cover service for an extra £50.00 per year (96p per week). If at any time your prop gets tangled we will either send out our diver, tow you back to our yard or arrange for another yard to lift your boat out of the water, clear and inspect your prop, and relaunch for no extra charge.
To join our Norfolk Broads Boat Recovery Service:
You can download an application form by CLICKING HERE.
Your completed application form can be either sent to us by post, email, using the contact form below or feel free to pop in to the boatyard office. Payment details can be found within the application form.
No cover. No Problem. Our standard charges for non-members are:
Call out charge £60.00 during normal working hours or £120.00 outside working hours
Tug fee £80.00 per hour for the tug and driver
Lift out for prop foul £145.00
Labour £55.20 per hour
(all prices are inclusive of VAT or Zero rated)
Terms and Conditions apply.