The Sutton Staithe Norfolk Broads Boat Recovery Service began its operation in 2016. We have two dedicated tug boats which provide cover across the whole of the Norfolk Broads network.

 

An annual membership fee of just £130.00 provides you with peace of mind that wherever and whenever you are out and about on the Norfolk Broads you will not be left stranded in the event of your boat breaking down. We cover both the Northern and Southern Rivers.

If possible we will fix the fault at the side of the river. This is often the quickest and safest way to get you back on your travels. Sometimes this is not possible and then we will then recover your boat with one of our tugboats to either a boatyard of your choice (within 10 miles), your home mooring or our own boatyard.  No call outs in any one year will entitle you to a 10% discount off the next year's membership.

Membership price includes recovery and the first hour's labour of repair work with any additional labour being subject to a 10% discount off our standard rate and parts will be charged at recommended retail price.

 

 

As an addition to the Recovery Membership we offer an 'add on' prop cover service for an extra
£50.00 per year (96p per week).

If at any time your prop gets tangled we will either send out our diver, tow you back to our yard or
arrange for another yard to  lift your boat out of the water, clear and inspect your prop, and relaunch for no extra charge.

 

To join our Norfolk Broads Boat Recovery Service:

You can download an application form by CLICKING HERE.

Your completed application form can be either sent to us by post, email, using the contact form below or feel free to pop in to the boatyard office.  Payment details can be found within the application form.

    Recovery: Non-Members

    No cover. No Problem. Our standard charges for non-members are:

    Call out charge £60.00 during normal working hours or  £120.00 outside working hours

    Tug fee £80.00 per hour for the tug and driver

    Lift out for prop foul £145.00

    Labour £58.80 per hour

    (all prices are inclusive of VAT or Zero rated)

    Terms and Conditions apply.

     

     

    Thanks to Jan, Rob and the team at Sutton for getting my boat out and back in so quickly to remove a discarded shower curtain wrapped around my prop. Top Job.

    Duncan October 14, 2023

    On a recent boat trip on the broads, we had the misfortune to get something caught around the propeller of our boat, just after leaving our mooring.
    Thankfully we had taken out Breakdown/Recovery (including prop cover) with Sutton Staithe and following a brief call to the yard, 30 or so minutes later two of the team turned up and very professionally towed us back to their yard whereupon the boat was lifted, obstruction removed (turned out to be part of a boat canopy) and we were refloated. All in all an extremely professional operation. If you own a boat on the Broads and are thinking about getting Breakdown Cover, this company is very highly recommended.
    Thank you all, from all on board Miss Ellie.

    Mark July 25, 2022

    We would like to say a huge thank you, to you and your team for your help and support yesterday Monday 21 May.
    Our boat SnowGoose had broken down at Womack Dyke and drifted into the reeds with a broken accelerator cable. You kindly contacted Hunters Boatyard to help tow us out of the reeds back to the mooring at Womack Dyke, (thankfully literally across from where we were). And then yourselves came out immediately with a replacement cable for the Honda engine and in the torrential rain.
    What a fabulous service, support, help and advice you gave Rob, all done with respect and thoughtfulness.

    Lynda July 25, 2022